Terms of service
Terms of Service — Thessane
Last updated: 13 September 2026
These Terms of Service govern your use of the Thessane website and any purchase you make from us. By using our store or placing an order, you agree to these terms.
Who We Are
Thessane is operated by Andrew Augusto, trading as Thessane ("we", "us", "our"), based in Brazil. You can contact us at contact@thessane.club.
Products
We sell sleep and wellness accessories, including silk sleep masks, silk pillowcases, and breathing strips, sold individually or as curated sets. We make reasonable efforts to display product colours, materials, and details accurately, but slight variations between the product photos and the item you receive may occur.
Orders and Payment
- All prices are listed in USD ($) and include any applicable taxes unless stated otherwise.
- We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel an order, you'll receive a full refund.
- Payment is processed securely at checkout via our payment providers. We do not store your full card details.
Shipping
See our [Shipping Policy] for delivery times, costs, and coverage areas. We ship internationally from our fulfilment partners' warehouses.
Returns and Refunds
See our [Returns & Refund Policy] for how we handle faulty, damaged, or incorrect items.
Your Account
If you create an account with us, you're responsible for keeping your login details secure and for any activity under your account.
Acceptable Use
You agree not to use our store for any unlawful purpose, to attempt to interfere with the site's operation, or to submit false or misleading information when placing an order.
Intellectual Property
All content on this site — including the Thessane name, logo, product photography, and written content — belongs to us or our licensors and may not be copied or reused without permission.
Limitation of Liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of our products or website. Nothing in these terms excludes or limits liability that cannot be excluded under the law of your country of residence, including liability for death, personal injury caused by negligence, or fraud.
Governing Law
These terms are governed by the laws of Brazil, where Thessane is based, without prejudice to any mandatory consumer protections you are entitled to under the law of your own country of residence.
Changes to These Terms
We may update these terms from time to time. The latest version will always be available on this page.
Contact Us
Questions about these terms? Email us at contact@thessane.club.