Privacy policy

Privacy Policy — Thessane

Last updated: 13 September 2026

This policy explains how Thessane ("we", "us", "our") collects, uses, and protects your personal data when you visit our store or make a purchase. We are committed to complying with applicable data protection law, including UK GDPR and EU GDPR for customers in those regions.

Who We Are

Thessane is operated by Andrew Augusto, trading as Thessane, based in Brazil, contactable at contact@thessane.club

Information We Collect

  • Order information: name, shipping address, billing address, email, phone number, payment details (processed securely by our payment provider — we do not store your full card details).
  • Account/contact information: email address if you sign up for restock reminders or offers.
  • Browsing information: pages viewed, products viewed, device/browser type, and approximate location, collected automatically via cookies and similar technologies.
  • Marketing interactions: whether you opened or clicked emails, and ad interactions tracked via Meta Pixel and Google Ads/Analytics.

How We Use Your Information

  • To process and fulfil your orders, including sharing necessary details with our fulfilment partners for shipping.
  • To communicate with you about your order (confirmations, shipping updates, support).
  • To send restock reminders or offers, if you've opted in — you can unsubscribe at any time.
  • To improve our store and understand how visitors use it.
  • To run and measure advertising (Meta/Facebook, Google), including retargeting ads to people who visited our store.
  • To prevent fraud and comply with legal obligations.

Cookies and Tracking

We use cookies and similar technologies, including:

  • Shopify's own cookies, needed for the store and checkout to function.
  • Meta Pixel, to measure ad performance and show relevant ads on Facebook/Instagram.
  • Google Analytics / Google Ads tags, to measure site traffic and ad performance.

You can control or disable cookies through your browser settings. Note that some parts of the store may not work properly without them.

Who We Share Your Data With

  • CJ Dropshipping, our fulfilment partner, to prepare and ship your order.
  • Shopify, our e-commerce platform provider.
  • Payment processors (e.g. Stripe, PayPal), to process payments securely.
  • Meta and Google, for advertising and analytics purposes, in accordance with their own privacy policies.

We do not sell your personal data to third parties.

Data Retention

We keep order and account information for as long as necessary to fulfil orders, meet legal/tax obligations, and resolve disputes, after which it is deleted or anonymised.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing (e.g. marketing)
  • Withdraw consent for marketing at any time
  • Lodge a complaint with your local data protection authority (for example, the ICO in the UK, the Data Protection Commission in Ireland, or the equivalent authority in your country)

To exercise any of these rights, contact us at contact@thessane.club

International Transfers

As a global store, your data may be processed in countries other than your own, including Brazil and the United States, by us and by service providers such as Shopify, Meta, and Google. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

Questions about this policy or your data? Email us at contact@thessane.club